Shipping policy

Processing Times Orders are typically processed within 1–3 business days. During high-demand periods or promotions, processing may take slightly longer. You'll receive a confirmation email with tracking once your order ships.

Shipping We currently ship within Canada. Rates and estimated delivery times are calculated at checkout based on your location and shipping method. Delivery estimates are provided by the carrier and are not guaranteed — delays from weather, carrier disruptions, or other circumstances beyond our control may affect timing.

Incorrect Shipping Information Please double-check your address before placing your order. Aniibiish Herbal is not responsible for delays or losses due to incorrect or incomplete shipping information.

Lost, Delayed, or Damaged Packages If something arrives damaged or you receive the wrong item — write to us within 7 days and we'll make it right. Email hello@aniibiish.shop with photos and your order number. Once an order is with the carrier, handling and timing are outside our control, and we cannot guarantee replacement or reimbursement for packages marked as delivered.

Returns & Refunds For our full return and refund terms, please see our Refund Policy.